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Entertainment Earth

Entertainment Earth Store Details
18,041 customers have rated this store since November 1999

 
4.4
 See all ratings
All Ratings
  • 4.5 Would shop here again
  • 3.8 Shipping charges
  • 4.4 Order tracking
  • 4.4 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.2 Customer support
  • 4.3 Ease of finding what you are looking for
  • 4.3 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.1 Variety of shipping options
  • 4.4 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.3 Clarity of product information
  • 4.2 Overall look and design of site
  • 4.3 Prices relative to other online merchants
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Entertainment Earth offers an extensive on-line catalogue of collectibles related to sci-fi movies and TV shows, with a heavy emphasis on Star Wars. Shoppers can browse through a selection of action figures, maquettes, movie props, costumes and other memorabilia. You can also subscribe to an e-mail newsletter and can send free action figure greeting cards.
Contact Information
Physical Address: 12730 Raymer Street
North Hollywood CA 91605
UNITED STATES
Customer Service: Tel: (818) 255-0095
Fax: (818) 255-0091
Email: cs@entertainmentearth.com
Web site: http://www.entertainmentearth.com
Features & Services

Ordering Methods
Order phone number: (800) 370-2320
Toll-free order phone number: (800) 370-2320
Order fax number: (818) 255-0091
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
10 Reviews TotalReviews 1 - 10 of about 10
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by JSBNCC6779ALPHA, Friday, May 18, 2012 9:07 AM
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 2.5 Clarity of product information
  • 2.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
 Monday, May 14, 2012 11:39 AM
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 3.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 14, 2012 10:05 AM
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Variety of shipping options
  • 4.5 Shipping charges
  • 5.0 
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Sunday, May 13, 2012 4:21 PM
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by ferrerstuff, Friday, May 11, 2012 1:28 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 1.0 Charges stated clearly before order submission
 Friday, May 11, 2012 10:57 AM
  • 2.0 Order tracking
  • 2.5 Availability of product you wanted
  • 2.5 Customer support
  • 2.0 Overall satisfaction
  • 2.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.5 Would shop here again
  • 4.0 
  • 2.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
 Tuesday, May 08, 2012 11:31 AM
  • 1.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 1.0 Availability of product you wanted
  • 0.5 Order tracking
  • 4.0 
  • 0.5 Shipping charges
  • 2.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
 by unhappy camper, Friday, May 04, 2012 9:42 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by S-0114, Sunday, April 15, 2012 11:54 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, April 10, 2012 10:01 AM
 
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