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Brylane Home

Brylane Home Store Details
172,123 customers have rated this store since February 2001

 
4.2
 See all ratings
All Ratings
  • 4.4 Charges stated clearly before order submission
  • 4.2 Product met expectations
  • 4.3 Prices relative to other online merchants
  • 4.4 Clarity of product information
  • 4.3 On-time delivery - Product arrived when expected
  • 4.2 Would shop here again
  • 4.4 Ease of finding what you are looking for
  • 4.2 Customer support
  • 4.4 Overall look and design of site
  • 4.3 Order tracking
  • 4.2 Overall satisfaction
  • 3.5 Shipping charges
  • 4.4 Selection of products - Types of products available
  • 4.2 Variety of shipping options
  • 4.3 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Brylane Home offers a wide selection of quality products to decorate your home, from bedding and window treatments to lamps, and dinnerware.
Contact Information
Physical Address: 463 7th Ave
New York NY 10018
UNITED STATES
Customer Service: Tel: (800) 528-5150
Email: bhcustserv@brylane.com
Web site: http://www.brylanehome.com
Features & Services

Ordering Methods
Order phone number: (800) 544-3793
Toll-free order phone number: (800) 544-3793
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Express (3-4 biz days) & Superfast (2 biz days)
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
307 Reviews TotalReviews 1 - 10 of about 307
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 2.0 Shipping charges
 Monday, May 21, 2012 10:40 PM
  • 4.0 Would shop here again
  • 3.0 Overall satisfaction
  • 3.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 Monday, May 21, 2012 8:44 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
 by coutinho, Monday, May 21, 2012 7:42 PM
  • 2.0 Would shop here again
  • 2.5 Overall satisfaction
  • 2.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by Momamma56, Monday, May 21, 2012 4:58 PM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by pnkgr51, Monday, May 21, 2012 4:04 PM
  • 1.0 Would shop here again
  • 1.0 Overall satisfaction
  • 1.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 1.0 Availability of product you wanted
  • 3.0 Order tracking
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
 Monday, May 21, 2012 3:42 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 2:58 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by Darlene, Monday, May 21, 2012 2:02 PM
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 
 Monday, May 21, 2012 12:59 PM
  • 4.5 Availability of product you wanted
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 21, 2012 11:31 AM
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