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Tmart.com

Tmart.com Store Details
6,095 customers have rated this store since December 2010

 
3.8
 See all ratings
All Ratings
  • 4.7 Shipping charges
  • 4.5 Selection of products - Types of products available
  • 3.5 Customer support
  • 4.4 Overall look and design of site
  • 4.5 Prices relative to other online merchants
  • 3.9 Product met expectations
  • 3.8 On-time delivery - Product arrived when expected
  • 4.7 Charges stated clearly before order submission
  • 4.4 Clarity of product information
  • 3.7 Order tracking
  • 4.1 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.5 Variety of shipping options
  • 3.8 Overall satisfaction
  • 4.5 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
Hong Kong Hong Kong 999077
HONG KONG
Customer Service: Fax: (00852)25786896
Email: service@tmart.com
Web site: http://www.tmart.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
239 Reviews TotalReviews 1 - 10 of about 239
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 3.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
 by clyde, Thursday, May 03, 2012 4:37 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 by Wally, Friday, April 27, 2012 9:00 AM
  • 4.0 Would shop here again
  • 3.0 Overall satisfaction
  • 2.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 0.5 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 1.5 Prices relative to other online merchants
 by pinky, Saturday, April 21, 2012 3:48 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 Sunday, April 15, 2012 12:19 AM
  • 1.0 Would shop here again
  • 1.0 Overall satisfaction
  • 1.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 5.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
 by Jim, Thursday, April 12, 2012 10:46 AM
  • 1.5 Order tracking
  • 3.0 Availability of product you wanted
  • 2.0 Customer support
  • 2.0 Overall satisfaction
  • 1.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 2.5 Would shop here again
  • 3.5 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Wednesday, April 04, 2012 4:00 PM
  • 3.5 Would shop here again
  • 2.5 Overall satisfaction
  • 3.5 Product met expectations
  • 2.0 On-time delivery - Product arrived when expected
  • 1.5 Availability of product you wanted
  • 2.0 Order tracking
  • 3.5 Customer support
  • 3.5 
  • 2.5 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
 by Larry, Tuesday, April 03, 2012 7:19 PM
  • 4.0 Order tracking
  • 3.5 Availability of product you wanted
  • 2.0 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Tuesday, April 03, 2012 9:08 AM
  • 1.0 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 2.5 Would shop here again
  • 1.5 Overall satisfaction
  • 4.0 Prices relative to other online merchants
  • 3.0 Variety of shipping options
  • 3.0 Shipping charges
  • 5.0 
  • 3.0 Charges stated clearly before order submission
  • 3.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
 Sunday, April 01, 2012 12:06 PM
  • 0.5 Would shop here again
  • 2.5 Availability of product you wanted
  • 0.5 Order tracking
  • 0.5 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 0.5 Overall satisfaction
  • 4.0 
 by Customer*, Thursday, March 29, 2012 7:34 PM
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