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QVC

QVC Store Details
1,638,104 customers have rated this store since October 2009

 
4.5
 See all ratings
All Ratings
  • 4.6 Ease of finding what you are looking for
  • 4.5 Would shop here again
  • 4.7 On-time delivery - Product arrived when expected
  • 4.6 Overall look and design of site
  • 4.7 Availability of product you wanted
  • 4.6 Order tracking
  • 3.5 Shipping charges
  • 4.4 Product met expectations
  • 4.6 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.5 Overall satisfaction
  • 4.3 Prices relative to other online merchants
  • 4.6 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.6 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer service. QVC.com also provides other customer-friendly features such as access to community forums, product reviews, video presentations, and much more.
Contact Information
Physical Address: 1200 Wilson Drive
West Chester PA 19830
UNITED STATES
Customer Service: Web site: http://www.qvc.com/
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
1628 Reviews TotalReviews 1 - 10 of about 1,628
  • 0.5 Order tracking
  • 0.5 Availability of product you wanted
  • 0.5 Customer support
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Would shop here again
  • 3.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Tuesday, May 22, 2012 1:52 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 2.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Monday, May 21, 2012 11:36 PM
  • 3.5 Order tracking
  • 3.0 Availability of product you wanted
  • 3.5 Customer support
  • 4.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 3.0 
  • 4.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Monday, May 21, 2012 11:02 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 21, 2012 9:55 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 2.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 2.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
 by Dan, Monday, May 21, 2012 9:47 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 3.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Monday, May 21, 2012 9:24 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 1.5 Shipping charges
 Monday, May 21, 2012 9:15 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 
  • 3.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Monday, May 21, 2012 8:53 PM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 
  • 2.5 Shipping charges
  • 1.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 8:39 PM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by M, Monday, May 21, 2012 8:36 PM
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