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Moosejaw

Moosejaw Store Details
5,286 customers have rated this store since November 1999

 
4.5
 See all ratings
All Ratings
  • 4.4 Selection of products - Types of products available
  • 4.4 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.6 Product met expectations
  • 4.4 Ease of finding what you are looking for
  • 4.4 Shipping charges
  • 4.3 Overall look and design of site
  • 4.6 Charges stated clearly before order submission
  • 4.4 Variety of shipping options
  • 4.5 Overall satisfaction
  • 4.3 Prices relative to other online merchants
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.4 Clarity of product information
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Moosejaw intends to be your source for backpacking, adventure travel, skiing, and climbing. Moosejaw has great prices on quality gear and outerwear from The North Face, Marmot, Gregory, Vasque, Moosejaw, and much, much more.
Contact Information
Physical Address: 650 Mandoline
Madison Heights MI 48071
UNITED STATES
Customer Service: Tel: 877.666.7352
Email: service@moosejaw.com
Web site: http://www.moosejaw.com
Features & Services

Ordering Methods
Order phone number: 877.666.7352
Toll-free order phone number: 877.666.7352
Order fax number: 248.246.4001
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
201 Reviews TotalReviews 1 - 10 of about 201
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 12:16 AM
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
 Monday, May 21, 2012 11:20 PM
  • 5.0 Order tracking
  • 3.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Monday, May 21, 2012 10:30 PM
  • 5.0 Would shop here again
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by Jules, Monday, May 21, 2012 7:15 PM
  • 2.5 Would shop here again
  • 3.0 Overall satisfaction
  • 1.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 1.5 Order tracking
  • 1.5 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.0 
  • 5.0 Prices relative to other online merchants
 by Zack, Monday, May 21, 2012 4:54 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Shipping charges
 Monday, May 21, 2012 2:20 PM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 2:05 PM
  • 1.0 Availability of product you wanted
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 
  • 5.0 Clarity of product information
 Monday, May 21, 2012 12:24 PM
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.0 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 
  • 2.0 Shipping charges
  • 3.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by Bill, Monday, May 21, 2012 11:18 AM
  • 0.5 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 0.5 Availability of product you wanted
  • 1.5 
  • 2.5 Clarity of product information
  • 2.5 Selection of products - Types of products available
  • 1.0 Ease of finding what you are looking for
  • 2.5 Overall look and design of site
 by Anne, Monday, May 21, 2012 11:15 AM
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