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Hammacher Schlemmer

Hammacher Schlemmer Store Details
14,801 customers have rated this store since September 1999

 
4.3
 See all ratings
All Ratings
  • 4.3 Customer support
  • 4.4 Clarity of product information
  • 4.4 Selection of products - Types of products available
  • 4.6 Availability of product you wanted
  • 4.4 Overall look and design of site
  • 4.6 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 3.8 Variety of shipping options
  • 3.0 Shipping charges
  • 4.4 Ease of finding what you are looking for
  • 3.8 Prices relative to other online merchants
  • 4.3 Would shop here again
  • 4.2 Charges stated clearly before order submission
  • 4.3 Overall satisfaction
  • 4.3 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Hammacher Schlemmer offers a unique and innovative collection of hardware, apparel, home and office, leisure and sports, and personal care products online. Offerings include unusual and one-of-a-kind items exclusive to their catalog as well as products tested as Best in their category by the Hammacher Schlemmer Institute. Site visitors can apply for the Hammacher MasterCard and also request catalogs online.
Contact Information
Physical Address: 147 East 57th Street
New York NY 10022
UNITED STATES
Customer Service: Tel: 1-800-321-1484
Email: customerservice@hammacher.com
Web site: http://www.hammacher.com
Features & Services

Ordering Methods
Order phone number: 1-800-395-7006
Toll-free order phone number: 1-800-395-7006
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
496 Reviews TotalReviews 1 - 10 of about 496
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 2.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 11:53 PM
  • 5.0 Product met expectations
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.5 
  • 2.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
 Monday, May 21, 2012 9:07 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 2.5 Would shop here again
  • 5.0 
  • 4.0 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 21, 2012 6:58 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 21, 2012 5:45 PM
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.0 Order tracking
  • 4.5 Customer support
  • 4.5 
  • 4.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
 by Yukon, Monday, May 21, 2012 5:22 PM
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 
  • 2.5 Shipping charges
  • 0.5 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 2.5 Charges stated clearly before order submission
 Monday, May 21, 2012 3:51 PM
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.5 
  • 3.5 Overall look and design of site
 by dmiller, Monday, May 21, 2012 3:14 PM
  • 3.0 Would shop here again
  • 1.0 Overall satisfaction
  • 2.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 1.0 Order tracking
  • 2.5 Availability of product you wanted
  • 2.5 Shipping charges
  • 3.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 
  • 4.0 Prices relative to other online merchants
 by Littlelady, Monday, May 21, 2012 2:34 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 1.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 3.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 Monday, May 21, 2012 2:06 PM
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.0 
  • 4.0 Clarity of product information
  • 3.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Selection of products - Types of products available
 by lenny, Monday, May 21, 2012 1:22 PM
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