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Eastbay

Eastbay Store Details
855,926 customers have rated this store since March 2000

 
4.5
See all ratings
All Ratings
  • 4.6 Would shop here again
  • 4.4 Customer support
  • 4.5 Selection of products - Types of products available
  • 4.4 Availability of product you wanted
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Ease of finding what you are looking for
  • 4.2 Variety of shipping options
  • 4.2 Prices relative to other online merchants
  • 4.4 Overall look and design of site
  • 4.5 Clarity of product information
  • 4.6 Order tracking
  • 4.6 Product met expectations
  • 4.5 Overall satisfaction
  • 4.5 Charges stated clearly before order submission
  • 3.6 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.
Contact Information
Physical Address: Eastbay
Wausau WI 54402-8066
UNITED STATES
Customer Service: Tel: 1-800-826-2205
Fax: 1-800-628-6302
Email: customer_service@eastbay.com
Web site: http://www.eastbay.com
Features & Services

Ordering Methods
Order phone number: (800) 826-2205
Toll-free order phone number: (800) 826-2205
Order fax number: (800) 628-6302
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
691 Reviews TotalReviews 1 - 10 of about 691
  • 3.5 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 
by Kirill, Tuesday, May 22, 2012 1:48 AM
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 2.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 4.5 Order tracking
  • 2.5 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.5 
  • 3.5 Overall look and design of site
by Rick, Tuesday, May 22, 2012 12:52 AM
  • 4.5 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
by tunes, Tuesday, May 22, 2012 12:28 AM
  • 2.5 Order tracking
  • 2.5 Availability of product you wanted
  • 2.5 Customer support
  • 2.5 Overall satisfaction
  • 2.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 3.5 
  • 1.0 Shipping charges
  • 1.0 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 2.5 Charges stated clearly before order submission
Monday, May 21, 2012 11:52 PM
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 0.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Monday, May 21, 2012 11:45 PM
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Monday, May 21, 2012 11:24 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Shipping charges
Monday, May 21, 2012 11:10 PM
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 4.5 
by Greg, Monday, May 21, 2012 9:44 PM
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by claireI, Monday, May 21, 2012 8:44 PM
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 
  • 4.0 Prices relative to other online merchants
by dave, Monday, May 21, 2012 7:10 PM
70 Pages Page: 
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